News/Updates

This page displays an up-to-date listing of changes affecting COEN’s IT Support structure.

We’ll also place notices here regarding product updates, scheduled releases, tech notes and/or problems and temporary workarounds that may affect all users.

System Downtime: Monday March 26^th2012 from 1pm to 3pm, Tuesday March 27^th 2012 from 1pm to 3pm

Monday the 26^th from 1pm to 3pm the following systems/functions at COEN will experience intermittent access:

- Software licensing (ie. Matlab, Solidworks, Ansys, ArcGIS, Silvaco, etc.)

- Bronco Print services in COEN Labs

- Access to the ‘East’ domain

- Access to the COEN website

- FTP access to the coenfile server

Tuesday the 27^th from 1pm to 3pm the following computer labs & console systems will not allow login access and experience multiple reboots:

- ET212, ET238, MEC103, ERB3100, MEC402, Blade Systems

- ET313, ET314, MEC106, MEC114, MEC206, MEC307, MEC309

EVERYONE Folder Purged Wednesday April 4^th

The “everyone” folder on the “W” drive is running out of space. It will be purged as of Wednesday 4/04/2012 at 12pm noon.

This folder is for temporary file sharing access only. It is periodically purged to more effectively manage server space and to preserve the health of the system.

Questions? Contact IT Support for the College of Engineering at coenits@cs.boisestate.edu

Fall 2012 semester lab requests

***Change requests ay be submitted to coenits@cs.boisestate.edu throughout the year (deadline will be announced via email through the Dean’s Office). The Spring 2012 submission deadline was 12/19/11.***

Calling All Wallpaper Designers!!! COEN Labs Wallpaper Design Contest

Are you an engineering student with mad design skills and like seeing your work displayed in public forums?

Do you enjoy manipulating non-copyrighted images that illustrate engineering concepts and then turning them into a stylish-looking computer background?

Submit lab wallpaper designs to the COEN IT department at coenits@cs.boisestate.edu. Resolution should be 1920×1080. Content should reflect engineering concepts (and ‘PG rated’).

The winning entry will be announced in a future edition of the COEN newsletter and included in the next semester’s COEN labs image.

Fall 2011 Semester Changes:

NETWORK: The College of Engineering’s physical network infrastructure was upgraded and transitioned to OIT management as of July 2011. Any requests for new data line installations or activations of existing ports must be placed through OIT using their Help Desk online service or calling 426-HELP. If you need assistance with placing a network request, you can also contact COEN IT Services. (The wireless network infrastructure was transitioned to OIT the summer of 2010.)
OS & Software: Windows 7 and Office 2010 are now available in the primary COEN labs (ENGR 212, ENGR 215, ENGR 238, MEC103, and various teaching consoles).
WEB Changes: WordPress website go-live September 30, 2011. For questions about how to get training or authoring rights for COEN’s website, contact COEN IT Services group or Michele Armstrong at marmstro@boisestate.edu.
New Ticketing System: The COEN IT Services Department has a new ticketing system to better manage and track requests. Each time you contact the coenits@cs.boisestate.edu email group, a service request ticket is automatically generated in the system.

Meet Sparky, the COEN IT Services Mascot!