Q. How do I login?
A. Navigate to your site’s main page and then type /login to the end of the URL. For example: coen.boisestate.edu/login. This will take you to a new login page where you will use your Broncoweb username and password.
Q. When I create a new page, it is published with a comment box at the bottom. How do I get rid of it?
A. On the dashboard, click Pages on the left. Then hover the mouse over the page in question and click Quick Edit and deselect the Allow Comments box for that page (which is ‘selected’ by default on each new page).
***It is recommended that new pages should have comments removed, unless the pages are for blogging purposes.
Q. I’m creating a new page and I want the name of the page to be in both upper and lower case. How do I achieve this? When I type it in WP automatically changes it to all lower case.
A. There’s a technical limitation with the system’s underlying Linux infrastructure (the operating system). It is case sensitive…it forces all URLs to be lower case. The name of a new site can be in upper and lower case letters, but all subsequent page names will be all lower case.
Q. Can I edit someone else’s faculty staff profile page?
A. No. If you are asked to edit someone’s profile page or don’t want to edit your own. Please send the request to Michele. This is for security reasons.
Q. How do I edit my own profile on the faculty and staff directory?
A. Click here to download “How To” .pdf
Q. I uploaded a file to media, created a link to it, then needed to revise the file. I deleted the old one and uploaded the new using the same link, but the page still links to the deleted file. What’s going on?
A. A file server is used to manage the uploads. While the initial upload and linking is immediate, uploads of new files with the same URL and subsequent links will take some time to update.
Q. I have created a lot of versions for each web page but would like to delete some. How do I do this?
A. You cannot delete only certain revisions. You must either keep the revisions or delete the entire page.
Q. I have several files and would like to create some hierarchy to my media. How do I do this?
A. WordPress only supports segregating files by sites. It does not allow a hierarchy of folders within the site.
Q. When adding/changing my photo on my Faculty/Staff web page what size and resolution does it need to be?
A. The photos need to be 72 dpi for the resolution and 160×200 pixels for the dimension. Please send photo to Michele if you don’t have the software to resize the photos.
Q. How do I add a video to my page?
A. Set up a YouTube account and upload your video to YouTube. You can add a link to your video or you can embed the video in your page. YouTube will provide both the source code for the link and for embedding the video.
Q. What is the best way to submit a request to have web site changes made?
A. Send an email to both marmstro@boisestate.edu and to coenhelp@boisestate.edu. An electronic ticket will be generated and assigned to Michele.
Q. What file types can be uploaded to WordPress?
A. WordPress supports the following file extensions: .jpg, .jpeg, .png, .gif, .mp3, .mov, .avi, .wmv, .midi, .mid, .pdf, .zip, .ppt, .xls, .doc, .txt, .css. .flv, .swf.
Q. What is the Maximum file size that can be uploaded?
A. 8MB.
If you need assistance creating new sites in WP, please contact Michele Armstrong.
For more WordPress FAQs and information please visit http://codex.wordpress.org/FAQ