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COEN IT Services Home

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IT Services in Many Languages

Welcome to the COEN Information Technology Services support page. The purpose of this site is to enhance support services provided to faculty, staff, and students of Boise State University’s College of Engineering.

There are a number of resources documented here to help resolve problems, request service, or to share news and information on current projects.

E-mail IT service requests for the College of Engineering to

(automatically generates a “help” ticket)

See *COEN IT Services Task Priorities page for information about how your issue is categorized and managed.
See *College of Engineering Computer Lab Resources for information regarding COEN Labs.



Boise State Technology Use Information

University-owned equipment is issued for academic and research purposes, only. Users must not download or store personal items, copyrighted material, or inappropriate content.

Please review these important Boise State University Policies regarding technology use affecting all faculty, staff and students:

Information Technology Acceptable Use Policy:

Policy Title: Information Technology Resource Use


HEOA Compliance Plan (student code of conduct, Section 4.A):

Student Code of Conduct: Abuse of Computer Facilities and Resources (see section 4):

Student Code of Conduct


Helpful Documents Regarding IT-related Topics:

Missing Mail? Check Spam Folder

Missing Mail? Check Multiple BSU Email Accounts

Back Up Your PC’s Data!


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IT Services (Turkish)

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IT Services (Persian)

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IT Services (Chinese)