This page displays an up-to-date listing of changes affecting COEN’s IT Support structure.
We’ll also place notices here regarding product updates, scheduled releases, tech notes and/or problems and temporary workarounds that may affect all users.
Microsoft DreamSpark and VMWare Academic Program (VMAP):
Legit Subscriptions (not Phishing!)
Engineering faculty, staff, and students are enrolled in two separate (and distinct) software programs:
- Microsoft’s DreamSpark
- VMWare’s Academic Program (VMAP)
Membership provides free access to Microsoft software (with the exception of Office applications) and VMWare virtualization software (VMWare Workstation – Windows, Fusion – Apple OSX). Program members may download and install software on personal computers. Email invitations sent from DreamSpark (administered by Kivuto) and VMAP distribution stores are legitimate (not phishing schemes).
Notifications will be sent from a site/domain called “On the Hub” (the service provider for both programs):
SAMPLE OF LEGITIMATE DREAMSPARK NOTIFICATION
It is always prudent to question and/or delete messages you suspect are SPAM or phishing attempts. It’s OK if you delete your account notification from DreamSpark or VMAP—we can reset your account again, too.
During the fall, registration with the DreamSpark and VMAP programs can take up to two weeks after the semester starts, as current student enrollment files must be imported into the system to deliver automated notifications.
New Systems in the ENGR 215 Lab (fall 2015)
The five-year old desktops in the ENGR 215 lab were upgraded to HP All-in-One (21 inch) computers configured with these specifications:
- i5 Processor
- 8GB of RAM
- 256GB solid state drives
- Wireless network access
- Washable keyboard/mouse
These systems take up less table space as the monitor and CPU are combined into one (also easier to transport on the wheeled tables). They are more physically secure against theft than tablets, since they’re not portable devices.
The screens are ideal for eventual migration to Windows 8.1 or 10 (slated for 2016). Newer Windows operating systems have touchscreen functionality features currently not available in Windows v7.
UPDATES IN THE ENGR 212 OPEN LAB:
The engineering open lab grew from thirty five to thirty seven computers over the summer when extra seating was made available via the BroncoPrint system upgrade.
EVERYONE Folder Purged Wednesday August 18th at Noon
The “everyone” folder on the “W” drive is out of space. It will be purged Tuesday August 18th at noon.
This folder is for temporary file sharing access only. It is periodically purged to effectively manage server space and to preserve the health of the system.
For questions regarding the “W” drive server or the “everyone” folder, please contact COEN ITS staff at email@example.com, or refer to http://coen.boisestate.edu/its/get-to-know-your-w-drive-server.
KESTREL HPC MAINTENANCE AUGUST 18th – 20th
Kestrel will be unavailable between 8:00am August 18th until 5:00pm August 20th for hardware upgrades. Jobs running at 8am on August 18th will be deleted and can be re-submitted once the system is back up.
• Panasas (Parallel File Storage): adding an AS14 shelf (increasing storage capacity to approximately 128TB)
• The current /home directory will be migrated to internal SAS hard drives; Panasas storage will become /scratch job space
• NVIDIA driver updated on all nodes
• Rebuild of the LAPACK and BLAS Libraries (as Hyper-threading is turned off)
• Hyper-Threading will be disabled on the Head Node
SCRATCH SPACE: After this maintenance each user will have personal “scratch” (/scratch directory) space to use for job submissions. User scratch space IS NOT backed up. Data on this partition will be lost if deleted, overwritten, or if there is a catastrophic hardware failure.
HOME USER SPACE: Home directory (/home) data will be backed up, and directory space will be managed with quotas.
PLEASE READ: Fall 2015 Semester Computer Lab Changes
This announcement is for all requesting configuration changes in COEN computer labs (ENGR 215 Lab, ENGR 212, ENGR 238, ENGR 239, ENGR 312, ENGR 336, ENGR 337, ERB 3100, MEC103, MetaGeek, ENGR 111 CS Tutoring Center, and the VLAB) for the fall 2015 semester.
What Is Happening: Reduced Computer Lab Availability in July and August
The new academic calendar’s semesters (with diminished breaks between sessions) has reduced availability to perform necessary system maintenance. There is less opportunity to configure computer labs for the oncoming semester (adding new software packages, upgrading software, etc.) because the rooms are scheduled with classes for longer time frames.
To adjust for this, one or more engineering computers labs during the months of July and August will periodically be removed from service to address necessary updates. Faculty and staff should anticipate lab outages during the months of July and August for this reason.
Reduced COEN IT Services In August
In August all COEN IT Staff will be focused on computer lab upgrades and critical system outages, only. During this time there will be limited availability of IT staff to faculty, staff or students. Once computer lab maintenance is completed, normal operations will resume.
How to Request Software for Engineering Computer Labs
If software is required for inclusion on engineering lab systems for the fall 2015 semester, the COEN IT Services department needs the request (and software) submitted no later than July 10th 2015.
Once classes are in session it is extremely difficult to perform computer lab updates, as rooms are heavily scheduled. List of software currently available: http://coen.boisestate.edu/its/coen-windows-labs-software
Questions? Contact COEN IT Services at firstname.lastname@example.org
Software Changes – Matlab
Beginning in the summer 2015 semester, Matlab will be available to faculty, staff or students for installation on personal computers. More information will be announced at a later date regarding how the software will be distributed.
Please note: COEN IT Staff does not support personal computer systems for faculty, staff or students. OIT provides technical support for personal machines at their SUB and ILC “Zone” locations.
When purchasing any software for use on a desktop or server, please send the request to COEN IT Services for processing. University-level requirements affect the purchase time-frames, particularly if other organizations across campus review it (SARB reviews software purchases over $1,999.00). The University’s Legal team will also review the EULA or end-user level agreements.
Questions? Please contact the COEN IT Department: email@example.com.
Microsoft DreamSpark and VMWare Academic Program (VMAP)
Engineering faculty, staff, and students are enrolled in two software programs: Microsoft’s DreamSpark and VMWare’s Academic Program (VMAP). Membership provides free access to Microsoft software (with the exception of Office applications) and VMWare virtualization software (VMWare Workstation – Windows, Fusion – Apple OSX).
Program members may download and install free software on personal computers. Email messages received from DreamSpark (administered by Kivuto) and VMAP distribution stores are legitimate (not phishing schemes). Notifications will be sent from a site/domain called “On the Hub” (the service provider for both programs).
SAMPLE OF LEGITIMATE DREAMSPARK NOTIFICATIONS
———- Forwarded message ———-
From: Boise State University – ITS, College of Engineering <firstname.lastname@example.org> Date: Fri, Sep 5, 2014 at 8:50 AM Subject: An account has been created for you
** This is an automated message — please do not reply as you will not receive a response. **
Boise State University – ITS, College of Engineering
An account has been created for you that provides access to academically priced software at significant savings.
Complete Your Registration: http://e5.onthehub.com/d.ashx?s=wj7zrw2jic&u=934a7119-841d-df11-856f-0030487d8897
If you are redirected to your institution’s internal sign-in page, use your institution credentials.
Once you have completed the registration process you can begin shopping.If you have any questions, please see the Help section of the website.
Thank you, Boise State University – ITS, College of Engineering http://e5.onthehub.com/d.ashx?s=kw3jtuc8h6
Computer Labs and Classrooms Updates
The MEC 103 ENGINEERING Computer Lab was upgraded in 2014 with new:
- Computers!! (Intel Xeon E3-1225v2 3.2 GHz processors, 256GB solid state drives, NVIDIA NVS 1GB graphics, 8GB RAM)
NOTE TO ALL XP & Office 2003 USERS
Windows XP SP3 and Office 2003 – Microsoft Support Ended April 8, 2014:
If your system is still running XP or if you are using Office 2003, please contact the IT group to schedule an upgrade.
JOIN OIT’s Phishing Alerts group for information about phishing schemes: